Overview
This course identifies the most important soft skills to master on projects and in the workplace. These soft skills are used virtually every day and are required to perform your best. As your performance improves in these areas, your value to your team, organization and career can correspondingly improve as well. Everyone can benefit from the lessons presented in this course.
Topics Include
The soft skills and knowledge areas discussed include: Behaviors that Lead to Exceptional Performance; Dealing with Difficult People; Are You Too Soft?; Behaviors to Master When Dealing with Your Leaders; What Makes a Team Member Valuable?; Effective Time Management to Getting More Done Every Day; Actions to Building Your Self-Confidence; Effective Negotiation Skills; Achieving the Elusive Work-Life Balance; Creating a Successful Mentoring Experience; Successful Conflict Management; and Self-Assessing and Improving Your Performance Maturity. Also included is an open period where attendees can obtain advice on related problems that they are experiencing in their workplace.
Course Length
Two days (7 hours per day).
PMI Talent Triangle
14 PDUs (Leadership-12, Technical-1, Strategic-1).
Who Should Attend?
The target audience is virtually all employees of an organization or company including project managers, program managers, project leaders and managers. The event will benefit all members of a project or organization in helping them become more productive, accountable and valuable contributors.
Prerequisite
Only an open mind and a desire to become a more productive and effective leader and team member.
Your Seminar Experience Will Cover
- Identifying behaviors and actions that lead to exceptional performance
- Learning how to deal with difficult people
- Recognizing if you are too soft and if so, how to correct this behavior
- Identifying behaviors to master when dealing with your leaders
- Identifying what makes a team member valuable
- Identifying effective time management to getting more done every day; includes a self-assessment quiz
- Identifying actions you can take to build your self-confidence
- Identifying effective negotiation skills
- Learning how to achieve the elusive work-life balance; includes a self-assessment quiz
- Identifying how to create a successful mentoring experience
- Identifying how to implement successful conflict management
- Identifying how to self-assess and improve your performance maturity; includes a self-assessment quiz
- Open period where attendees can obtain advice on related problems that they are experiencing in their workplace
Class Size
Although a group size of 20-30 attendees is optimal for more in-depth discussions, there is no upper limit to the number of attendees. The seminar is designed to accommodate large audiences.